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Omeshari Law Firm, Kuwait: HR & Payroll with Employee Self-Service and Mobile App

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Overview
Following its successful ERP go-live, Omeshari Law Firm engaged DigiMed for the second phase of its digital journey: a complete HR solution covering Kuwait payroll, employee self-service, performance management and a companion mobile application — fully integrated with its SAP Business One financials.

The Challenge

People processes remained paper-based after the ERP go-live:
  • Manual payroll: Salary calculation in spreadsheets carried compliance risk for Kuwait labour law, indemnity and social security rules.
  • Paper requests: Leave, letters and approvals moved on paper, with no visibility of status.
  • No performance framework: Appraisals were inconsistent, with no documented goals or history.
  • Disconnected finance: Payroll results were re-entered into accounting manually each month.

The Solution
DigiMed implemented an integrated HR stack designed for the firm's size and Kuwait's regulatory context:

  • Core HR & payroll: Employee master data, contracts, allowances and full Kuwait payroll including indemnity and statutory contributions, posting automatically to SAP B1 finance.
  • Employee self-service: Leave requests, payslips, HR letters and approvals moved online with workflow routing.
  • Performance management: Annual goals, mid-year reviews and appraisal cycles digitized with a transparent rating history.
  • Mobile app: A companion app puts self-service and approvals on employees' phones — including partners approving on the move.
  • Integration: Payroll postings, cost allocations and advances flow to SAP B1 without manual re-entry.


Benefits Achieved


  • Compliant payroll: Kuwait payroll runs on time with statutory rules applied consistently — manual effort cut by roughly 70%
  • Paperless HR: Routine HR requests are fully digital, with typical approval times dropping from days to hours.
  • Fair performance cycles: A documented, uniform appraisal process across the firm.
  • Single financial truth: HR and payroll figures post straight into the firm's books, eliminating month-end re-entry.
Conclusion
The HR phase completes Omeshari Law Firm's move to a fully digital back office — one platform from hiring to payroll to financial statement, accessible to every employee from their phone.